Office of Congressman Deluzio Closes Over 1,000 Constituent Cases
WASHINGTON, D.C. — Today, the Office of Congressman Chris Deluzio (PA-17) marked the milestone of closing more than 1,000 constituent cases and saving $3,494,283.25 for the people of Pennsylvania's 17th Congressional District. Congressman Deluzio’s staff includes several Constituent Service Representatives who provide casework services to constituents who need help with any federal agency. Those agencies include the Social Security Administration, the State Department, the Internal Revenue Service, the Department of Homeland Security, the Department of Veterans Affairs, and many others.
"My team and I have no higher priority than serving the good people of Pennsylvania’s 17th Congressional District,” said Rep. Deluzio. “Constituent casework services are one of the most important ways that my office works to help, and I am proud that we have saved Western Pennsylvanians millions of dollars and have reached this milestone in under one year in office.”
Earlier this fall, Congressman Deluzio shared a video about a constituent casework success story in which the Congressman and his office helped a local food assistance non-profit, Food Assistance Match (FAM), get the correct tax designation it required from the Internal Revenue Service (IRS). FAM works in Western Pennsylvania, including in Pennsylvania’s 17th Congressional District, to connect communities with local farmers, support small businesses, and bridge the financial gap to make farmers’ markets and fresh food available to more people.
Dozens of other constituents shared testimonials on working with Congressman Deluzio’s office on casework issues. A selection is below:
Constituent from Allison Park, PA
“[The staff member in Rep. Deluzio’s office] has super-human, awesome powers. We are truly grateful to her for getting my Social Security started. Many thanks to her. Truly appreciate her time and advocacy.”
Constituent from Aliquippa, PA
“I called your office on behalf of my husband in regard to his Social Security Disability [payments]. The situation was addressed and rectified in two days.”
Herb from Blawnox, PA
“I was helping a friend with filing a tax return for his deceased brother. The IRS would not release the refund until we sent all the required documents... The check was not received and I contacted the IRS and re-sent the documents probably six times in the last year. [The staff member in Rep. Deluzio’s office] started the inquiry process on Wednesday 6/7 and the refund check was received two days later.”
Constituent from Gibsonia, PA
“I sent a request about help with an I-130 petition that I filled for my wife. After the approval period exceeded the estimated amount of time by several months, I contacted Congressman Deluzio’s office via email. [A staff member in Rep. Deluzio’s office] responded very quickly and offered his services to contact USCIS on our behalf. He was extremely professional and prompt with his replies. While he was investigating our case, it went through, which was the desired outcome... It is great to know there are people like him working for Congressman Deluzio and paying attention to constituents’ needs and concerns.”
Michael from Industry, PA
“Very cordial, and did a lot of work to help me with my student loan situation. Went above and beyond what I had expected. Fully resolved the situation and I now know where I stand, finally, with my payments.”
Ronald from McCandless, PA
“As an U.S. Army veteran I have tried multiple times to attain the health benefits like other veterans of my era. Unfortunately, it hasn’t happened, so I reached out to your office. When [a staff member in Rep. Deluzio’s office] called I was surprised how quickly he was able to access my situation and give me solid advice... When I returned his call, he gave excellent advice and certainly helped me more than anyone else. My appreciation to your office and your dedicated staff.”
Kathryn from Sewickley, PA
“[The staff member in Rep. Deluzio’s office] was so kind and helpful. She kept me in the loop every step of the way and was able to secure my passport was mailed to me by our date of travel. She was absolutely fabulous.”
Paul from Verona, PA
“Needed copy of SRB for filing for VA medical care for Camp LeJeune water toxin case as I have developed one of the medical issues. [The staff member in Rep. Deluzio’s office] was prompt in his response to my need, understanding of what I needed and provided my material in an extremely timely manner.”
###